Roger Brooks

Diesel Mechanic / Supervisor

944 Aspen Court - Burleson, TX 76028

rogerdbrooks@hotmail.com - 817-992-3970

To utilize my knowledge, energy, skills and abilities to better serve an open minded and aggressive thinking

organization.

PROFESSIONAL ABILITIES

Effectively develop trust relationships Proficient in follow-through abilities

Interact well with all levels in an organization Flexible

Customer Service attitude Promote constant respect for all people

Strong Character Creative

Positive 'can-do' attitude Proficient in multi-tasking

Attention to Detail Process driven

WORK EXPERIENCE

Field Service Technician

Sunstate Equipment - Duncanville, TX - January 2013 to August 2013

Responsibilities

· to perform diagnostics and repairs on the job site

· to perform repairs on projects assigned to me in the shop

· to maintain repairs and PM services to the service truck assigned to me

* Research parts needed for repairs that are not in stock and coordinate order with manager.

Dispatcher

Ahern Rentals - Haltom City, TX - March 2011 to November 2011

Dispatcher Night Shift

Function: Responsibilities: • Assigned equipment to drivers, coordinate deliveries and pickups for multiple

locations.

• Manage and utilize the Driver's strengths and weaknesses to better serve the company needs.

• Delegate tasks and responsibilities as needed.

• Coordinate work assignments and assists in diagnostics when needed for all outside Service techs concerning

the repairs of company equipment.

• Track current traffic and weather conditions to better route the trucks using a GPS system to accomplish the

best productivity within the time frame allowed.

• Communicate between Dispatchers, sales force, Store locations and Customers to better serve the

customer's needs.

• Coordinate the next day's deliveries by routing trucks and drivers with the equipment and routes to best utilize

weight restrictions on trucks and deliveries promised times.

• Enforce compliance with DOT regulations and company rules and policies.

• Direct and manage project development from beginning to end.

• Draft and submit budget proposals, and recommend subsequent budget changes where necessary.

• Build, develop and grow any business relationships vital to the success of the Company.

• Manage a Master Calendar for all key nighttime maintenance activities and resolve scheduling conflicts.

• Maintain Documents including contract documents, project plans, project reports and trackers.

Shop Foreman

Ahern Rentals - Irving, TX - August 2010 to February 2011

Shop Foreman Night Shift

Responsibilities: • Dispatch work assignments to technicians and oversee the repairs required to put the

equipment back into service.

• Nightly quality control checks on all equipment, designated green tags make ready for rent the next day.

Ensure all units/equipment are ready.

• Check inventory in the yard, compare with the inventory and status listed in tracking system.

• Manage the technicians and their skills to better serve the companies needs and productivity requirements.

• Identify action items & follow up on task completion.

• Ensure/Enforce and train all employees on all company policies and procedures.

• Distribute parts/supplies to techs needed to perform/repair and log part/ supplies on work orders mentioned

in incoming repairs.

• Oversee repairs and assist as needed in repairs upon the Techs request.

• Enforce/Train employees on shop rules and regulations which include but not limited to OSHA & DOT.

• Communicate with other store locations, sales, & Management to insure that the next day rental reservations

were filled.

• Research parts needed for repairs that are not in stock or in computer/part manual and coordinate order

with parts manager.

• Provide Field personnel with needed documentation and supplies.

Service Manager

United Rentals - Carrollton, TX - March 2006 to August 2010

Responsibilities: • Manage day to day operations of multiple facilities.

• Plan, execute and finalize projects according to deadlines and within budget.

• Inventory control and parts procurement for all locations.

• Dispatch/oversee field service technicians assigned to locations.

• Take care of securing the needed permits and licenses for all orders.

• Control manufactures warranty claims and reimbursements.

• Supervise personnel resources and interface with general sub-contractors.

• Report on and update job progress on weekly/daily database trackers.

• Respond to urgent questions, establish priorities, and delegate tasks as necessary.

• Ensure and enforce all OSHA, DOT, and Company Safety policies.

• Served on special committees concerning vendors that service parts, equipment purchased, and outside

services (tires repairs, etc.)

• Travel between job sites; frequent overnight travel or longer when required.

• Act as branch manager in the branch manager's absents.

• Investigate and document all accidents work related employee injuries, vehicle accidents, and job site

damages.

Field Service Technician

United Rentals - Fort Worth, TX - February 2005 to February 2006

Responsibilities: • Supervision of crew members at assigned site

• Perform diagnostics and repairs on job sites.

• Perform repairs on projects assigned in house.

• Maintain/track repairs and PM services to service trucks assigned.

• Lead for shop foreman during Service Manager's absent.

• Assists and/or operates various testing equipment

• Assists in the completion of site work schedules

• Communicate and coordinate work completion with on-site crew members

• Completes work site clean-up as necessary

• Perform repairs on projects assigned in house.

• Maintain/track repairs and PM services to service trucks assigned.

• Lead for shop foreman during Service Manager's absents.

COMPUTER/KNOWLEDGE/ABILITIES/SKILLS:

• Microsoft Office Products(Outlook, Word, Excel, and PowerPoint)

• Excellent oral and written communications skills including non-technical communication and problem-solving

skills.

• Ability to work effectively with the customer's Interpersonal Communication Skills

• Experience working in a carrier and/or in a service provider environment Conflict Resolution

• Familiar with standard concepts, practices, and procedures

• Rely on extensive experience and judgment to plan and accomplish goals

• Ability to work in a deadline oriented environment

• Work independently and as a team member to achieve goals and objectives for the department & company.

• Familiar with contract documents, project plans, project reports, project deliverables and trackers.

EDUCATION

High School Diploma in Required academics,

Adamson High School - Dallas, TX

1977 to 1978

Required academics, Auto Body, Vocational Ag

Duncanville High School - Duncanville, TX

1974 to 1977

SKILLS

COMPUTER/KNOWLEDGE/ABILITIES/SKILLS: · Microsoft Office Products Outlook, Word, Excel, Winn/

AS-400 and PowerPoint · Excellent oral and written communications skills including non-technical

communication and problem-solving skills. · Ability to work effectively with the customer’s Interpersonal

Communication Skills · Experience working in a carrier and/or in a service provider environment Conflict

Resolution · Familiar with standard concepts, practices, and procedures · Relies on extensive experience and

judgment to plan and accomplish goals · Business Process Management · Decision-Making Skills · Leadership

Training · Interpersonal Communication Skills · Problem Solving · Conflict Resolution · certified Ives training

instructor · OSHA certified

ADDITIONAL INFORMATION

SPEED FAB-CRETE - Kennedale

Equipment Mechanic / Shop and Field

Perform Preventative Maintenance and repairs on all types of equipment and vehicles from Hydraulic cranes

to lawn equipment diesel and gas powered

WERNER ENTERPRISES - FORT WORTH

Diesel Mechanic

Performed Pm maintenance and needed repairs on Late model Tractors and trailers which included Freightliner

and Peterbilt

TANDY TRANSPORTATION - FORT WORTH

Diesel Mechanic

Performed Pm maintenance and needed repairs on Late model Tractors and trailers which included Freightliner

and Internationals

BROOKS & ASSOCIATES - MANSFIELD

Equipment Mechanic / Shop & Field

To help establish a Customer base for the company’s service of shop and/ or field repairs and PM services of

commercial forklifts and compressors both electric and fuel powered

APAC TEXAS - DALLAS

Field Service Mechanic

To perform assigned repairs and PM services at the job site locations on all types of company equipment

and trucks